[Resolved]  Tata Sky — worst service by tata sky

Address:	400097
Website:	www.tatasky.com

I, sharmila basu, (Registered mob no [protected]) had registered a complaint with tatasky for non-receiving of signal on both my tv set (One hd and one normal). It was a sunny weather and both tv sets were prompting "due to bad weather tv is not receiving signal". One agent was sent to my residence when my mother was at home. He collected rs.1000/- (One thousand) cash and changed my normal set top box to hd.

I had never requested for hd for the 2nd tv set. This is extremely worst, derogatory service provided by tatasky. When i came back home and tried to call to both agent and the call centre, the person at call centre disconnected the call without finishing the conversation. 2nd time, someone named niranjan picked up the phone and refused to divulge the details of the previous call. He gave me the complaint number16lsem3l (25th july'18 at 8.45 pm). The agent refused, that he had come to my residence to for service. I fail to understand, what kind of service are we getting after being a loyal customer for 7+ years.

Tatasky appoints agents who fail to give service to the customers and tatasky's reputation is going at stake. It is extremely shameful.

I want a strict action on this act and refund of money immediately, failing which i will go to consumer forum.