[Resolved]  Tata Sky — Wrong billing cycle.. Overcharging us

Address:560043
Website:Consumer complaints

I would appreciate if someone can explain how does the billing cycle work. I recharged rs.350 on the 18th of june and my connection was disconnected on the 7th of july 2017. I have recharged today ie:7th july and expiry date 25th jun 2017. With msg, " monthly charge is rs 543. I need an written explain to this complain. If i choose a rs 350 plan, pls enlighten me n tell me how is my charge rs 543 and why is my billing cycle not for a month. I believe we all get our salaries once a month and not every 20 odd days. Terrible! I will never recommend tata sky to anyone. Lousy and very expensive.

Tata sky #[protected]
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Aug 15, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2017
Tata Sky Customer Care's response
Hi, we have noted down your concern and shall call you soon regarding this. We appreciate your patience.
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