[Resolved] Tata Sky — Wrong Package activation

ruchigaba7

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 110019
Website:	www.tatasky.com

I am using tata sky DTH services since 7 years cust id [protected]

yesterday I came to know that suddenly my package charge is increased from 875 to1275 when I called up customer care they said that I have activated one smart pack for which they are charging 10 rs per day from 06th June onwards. when I asked to share some proof where I have given the confirmation they are not ready to provide so. and not ready to refund my amount kindly look into this and help me providing the resolution.

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Aug 2, 2017

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2017

Tata Sky Customer Care's response Hi, we spoke to regarding the concern and have also credited Rs.180. Let us know if we can help you with anything else.