Tata Swach — non availability of top mesh for tata swach

Address:

Chennai, Tamil Nadu, 600091

I bought a tata swach water purifier about two years ago. The top mesh gets clogged very soon. When i try to get a new top mesh none of the tata swach dealer in chennai (T. N) is having the same, and they insist me to buy a 'bulb' if i require a new top mesh. When i placed order online, i got a call saying that top mesh is not sold separately and i was advised to wash it again and again and use it or use a piece of cloth for filtering!!!. Consumers can imagine the purity of water if filtered through a cloth. So, beware before buying tata swach water purifier