Address: | Palwal, Haryana, 121102 | Website: | www.tataswach.com |
I have complaint about my RO which is not working from last 7 days whenever i call customer care people they always escalates my complaint even then no response, even mr. Eiyer also escaleted my complaint but no response.even one day the said your area is not covered in our service region .I live in NCR if they cant give service in NCR so you could imagine how pethetic their service is. These people always focus on escalting complaint not on resolving them.
customer care executives even dont know the contact details of their service technician. These people does not have even updated india pin code directory as they quote my pin code refers to a distict which i belonged before 2008.so even after 8 year they could not update their software.So bad product, worse service, worst response. wold rate it minus 10 out of 10 Was this information helpful? |
Really sorry for your experience. Be assured that you concern will be resolved at the earliest.
Regards,
Team TATA Swach