Tata Swach — Tata swach 3000 litre cartridge, services 19 june 2016 | |||||
I am using a Tata Swach filter from 1 year.. Last month my cartridge limit got over, so I bought a new 3000 litres cartridge for INR 549. But it stopped working after only 10 days. I registered a complaint with the customer care and they promised services within 72 hours. But no action has been taken till date. I have called and complained about this several times, still any action from their side is pending. Tata Swach has not taken any step to resolve the matter. Because of this I had to face problems for drinking water. As Bangalore already is having problems with water, every day for the last 3 weeks I had to buy packaged drinking water, which eventually has hit my budget. Please look into the matter as water is a basic utility fro every living being. COMPLAINT NUMBER: CRKN[protected], dated 19th June, 2016. Registered Number: [protected] Regards, Vikram Singh [protected] vikram.[protected]@gmail.com Was this information helpful? | |||||
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Tata Swach customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Dear Vikram,
We are sorry to hear about your experience. Your issue has been escalated to the relevant department. The concerned team will get in touch with you and work towards a resolution up to your satisfaction.
You can also contact us on email id [protected]@tatachemicals.com for further queries.
Regards,
Team TATA Swach
We are sorry to hear about your experience. Your issue has been escalated to the relevant department. The concerned team will get in touch with you and work towards a resolution up to your satisfaction.
You can also contact us on email id [protected]@tatachemicals.com for further queries.
Regards,
Team TATA Swach
I have purchases Tata Swach kit last month but its performance is not good actually it is not filter water properly so i want to complaint in this regard i have called many times Tata swach customer care center but actin taken till now.
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Sorry to disappoint you with our services. We would like to address your concern, request you to message your contact details at email id [protected]@tatachemicals.com and our customer care team will get in touch with you shortly and further assist you with your concern.
Regards,
Team TATA Swach