Tata Swach — Tata swach ro

Apr 17, 2017

Updated by Peer Ahammed This is the 3rd compliant in a row I am giving after buying this product. I bought this product 1 week ago and the installation was done after 2 days and it was done incorrectly.after raising a complaint, again after 2 days the guy rectified it. The same day it totally got switched off. After raising a complaint today, the service guy said that the adapter is gone and need to order for new one. I called the customer care and spoke to Sarah and he said that there is no manager available to answer when I told him I either need a new product or the money to be returned. I don't want to raise complaints every day without using the product even for single day. I will go to any extent if this is not actioned on urgent basis. I am available before 7 in morning or after 5 in evening to answer call. I need an urgent action to be taken. The customer service guy is least bothered to even raise a complaint. Shame on the team, donno how a team can work without a supervisor or manager.