Tata Swach — Very bad service | |||||
I have purchased tata swach viva silver water purifier online by 25th june & booked a installation request on 1st july but from since till date my purifier is an not installed. I have called many (more than 50) times to your call center but everytime operator told me as your complaint will be resolved within a day but still i am awaiting to visit/call your technician & if i called them, then he told me will come whenever he free or call not received. If this is the type of your service then i don't required your tata (ghatiya) swach. Was this information helpful? | |||||
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Tata Swach customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Poor after sales service. RO does not work properly. No picks up the call (the mumbai office). Customer care numbers dont work. Endlessly i am sharing my contact details via twitter and email. All i get to know is that the team will get in touch with me at the earliest. I am still wating Tata Swach.
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+91 22 6643 7400
Leela Business Park, Andheri - Kurla Road, Andheri, Maharashtra, India - 400 059
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Our apologies for the experience you have faced with our product. We would like to address your concern, request you to message your contact details at email id [protected]@tatachemicals.com and our customer care team will get in touch with you shortly and further assist you with your concern.
Regards,
Team TATA Swach