Tata Teleservices — disconnection request not being accepted

Address:

Pune, Maharashtra, 411045

My account no is[protected] for tata docomo broadband.
Even though i had requested to cancel it in aug 2018 they did not take congnisance of my request and asked me to pay the bills first. I paid for aug and then also sept 2018 but still they did not cancel it. Finally in oct 18 they accepted my request with service no[protected]. But they are now asking me to pay bill for oct 2018. This is ridiculous.

They have still not cancelled.

Contact details [protected].