Tata Teleservices — not getting port code to switch to other network. customer care executives fooling the customer | |||
I have been a customer of tata indicom from past 8-9 years with my prepaid no. [protected]. It was sad to know that tata indicom closed its cdma services. The services of my number were suddenly closed by 31st jan, 2018. I have been requesting for port code from tata tele services from 8th of feburary 2018. I called from my alternate no. Ie: [protected] and i was told that i will get the port code after call confirmation within 24 hours. I have got call from tata teleservices but i could not recieve the call because of an important meeting. I have never recieved call again. I have registered request for port code 4 times but none of the time i have got call from tata teleservices as per the time given by customer care executives. I called the customer care on 2nd march 2018 and i was told that my request would be resolved after 16th of march, 2018. I have been fooled by your customer care again and again. Does it take more than a month just for a port code. I am highly disappointed by the services tata teleservices providing. And the response from the customer care executives is highly unethical, unprofessional and unsatisfactory. I would request tata teleservices to look into the call records and take the required action. Does it really take more than a month for a port code request??? I request for a port code as soon as possible as i need my no. For important works. Thanking you Tanzeel ahmad Tata indicom no. : [protected] (Closed) Alternate no. : [protected] Was this information helpful? | |||
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