| Address: | RSR INFORMATICS PVT LTD. Address - 214, BASEMENT, PATPARGANJ INDUSTRIAL AREA, FUNCTIONAL INDUSTRIAL ESTATE,NEW DELHI,110092,Delhi,India. | | Website: | www.tatacliq.com |
I wish to complain about Apple MHJD3HN/A 20W USB-C Power Adapter (White) that I purchased from Tata Cliq on 20/09/22
On 24/09/22, I received an empty cardboard box instead of the required purchase item. It was sealed properly without anything inside the box.
When I first learned of this problem, I contacted Tata Cliq customer care on 24/09/22 and registered a complaint addressing the issue. Then an executive contacted me and I provided him with the required details including photos. I was asked to wait for 5 days for any reply from them.
But on 28-09-22, I was informed that they had checked about the issue and had allegedly found that they had sent the right package. I was asked to send a mail to this mail id so that I can receive the evidence.
The product purchased had a no return policy and when I wrote a review based on the issue it was rejected.
I need a proper explanation with evidence and a refund. I don’t require any replacement since I checked on the seller and have seen he has received many complaints registering similar issues. (RSR INFORMATICS PVT LTD) .In TATA CLIQ SITE it was mentioned that it is sold by an Apple Authorised Seller, but I found that it was not an authorized one
Complaint no –[protected] Apple MHJD3HN/A 20W USB-C Power Adapter (White)
I am attaching copies of my receipt and empty cardboard box which I received on 24/09/22 by XpressBees
look forward to your reply and a resolution to my problem
Was this information helpful? | 
Post your Comment