Tatasky Dth Service — Complaint for package recharge details not clearly mentioned by company.

Address:	147001
Website:	www.tatasky.com

Sir,

It is regretted to note that m/s tatasky dth services have system of information given to subscribers is very bad. When a person have opted for a package including add on channels, multi tv and hd access, they should intimate the subscriber, amount for monthly/half yearly/yearly so that subscriber can pay the amount. Tatasky tele callers always made it tideous by telling the subscriber different items and its very difficult for the subscriber to compile the amount to be paid for month/half year/year.In my case a text message have been received "to renew your current packs for another term automatically you need an account balance of rs. 3740/-. Please recharge now." i can't follow that the above amount is for all the pack i. E. Package including add on channels, multi tv and hd access for six months or some thing else. My sub. Id is [protected]. Last time also i paid rs. 4350/- for six months, then after 4 months tatasky asked to pay rs. 450/- for add on services, whereas initially i was asked to pay rs. 4350/- for six months.In this way the company is cheating the subscribers. More over they never give local address for complaints. Company should be forced to have complaint offices at least at district headquarters as their telecallers never reply properly and if detail is required they disconnect the phone without giving information.
Kindly take strict action against this malpractice of the company under consumer protection act for defficiency in services.


Ashok puri
Sub. Id [protected]
H. No. 119 gurdarshan nagar,
Near 24 no. Phatak, patiala.