Taxiforsure — Fraud by tfs (snacthing extra money and customer care supporting it)

Address:	New Delhi, Delhi, 201301
Website:	www.taxiforsure.com

I booked a tfs (Tfs-at-c[protected] yesterday (01/05/2016) for a drop to igi airport from noida sector 20. We were 3 people having two strolley bags and two backpacks.

The driver just on seeing the luggage said that he will charge 50rs. Per head per baggage extra after 2 luggage. That very moment i called up tfs customer care and asked about it. Tfs said they do not charge anything for extra luggage. After that, i took the driver in conference call with tfs customer care guy, there said clearly that "i have taken extra money for two baggage". All was clear, driver accepting that he took extra money but still tfs did no action against him and his behavior rather than blamed me and refused to return back my money.

Rather than returning my money back to me, tfs is just bragging words and nothing else. Even they bluntly told me that they won't refund back the money.

Driver name :harendra kumar ([protected])
Car number : dl01rta1018
Bill fare generated :rs. 392
Fare he took : rs 492
Complaint number : tfs-at-c72853828

This is complete "fraud" done by tfs. Illiterate driver at tfs customer care just for name sake.

I will post the issue i faced on social media as well.

Hope you look over this issue and respond back to me at the earliest.

Thanks,
Atanu rakshit