Taxiforsure — Incorrect charges and action not taken on cab driver

Address:

New Delhi, Delhi

I booked the taxi from taxiforsure on 7th May 2015 from Ghaziabad to New Delhi Railway station. I confirmed the distance and approximate charges for the journey. But when the driver came he said he is not aware of the route and asked me to navigate him. I too didn't know the route and he took the freedom to take his own path. He got he GPS but didn't used it. When we reached station I paid him as per the charges shown in the device but he claimed that the charges are wrong and asked for more money. As I have to rush to catch the train I didn't argued much but called customer to lodge the complain. The customer care took the complain but didn't logged it into the system. Again when I booked another taxi from the same company I faced the same problem. The service from this company is not worth and safe for women commuters specially in delhi.