[Resolved] Tci Xps — Consignment not delivered

Burle Rajkumar

from Gurgaon, Haryana

Address:

Hyderabad, Andhra Pradesh, 500090

TCI XPS is worst service provider i have ever experienced, there were 3 consignments of docket[protected],[protected] &[protected] consignment couriered from indore to hyderabad to be delivered at the same address.

they have delivered one consignment[protected] and and for other two consignment[protected],[protected] the are mentioning Address incorrect/incomplete or Residence / Office closed at the time of attempt.

and we when mailed them they replied 3 -4 times we tried to deliver but you have refused to take the material.

when questioned to share the deliver person details there is no reply.

And when we called them up they reply we will not deliver now you may come and collect the consignment from there warehouse.

Most funniest part is that there local team don't even respond to there regional and sector heads also.

And their web base customer service are useless they don't even revert back.

If any one could suggest me what is the best way to sort out this issue.

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Jun 6, 2016

Complaint marked as Resolved

TCI XPS customer support has been notified about the posted complaint.

Verified Support

May 06, 2016

TCI XPS Customer Care's response Hello Sir, please accept our apology for the inconvenience which may have been caused to you. We have received your complaint and the same is been looked into. For any future correspondence, please send an email at "[protected]@tcixps.com"

Verified Support

May 06, 2016

TCI XPS Customer Care's response Hello Sir, please provide us with your contact number or email address so that we can contact you with the status.