[Resolved] TCL — Installation not done | |||
Sir, i had purchased an led tv 43 inches and received through amazon on[protected]. From that day i had registered with customer care for installation and given reference numbr-1396. Till date i has not received any person to install my tv. Continuously i am doing phones to customer care and they are saying today surely it will install. From last two days i had received a call from gurgaon installation department that we are comming today, but no response from them. Today customer care saying in our system on 24-8-16 your tv has done installation. But till now i had not received any installation in my house. Please help me. It is not wrong that i had selected you tcl brand. My contact no-[protected]. Mail id :- [protected]@gmail.Com Was this information helpful? | |||
Sep 3, 2016 Complaint marked as Resolved sir/madam, i called to tcl 5-6 times a day and follow up contionuously till my first day. atlast with my lovely herrosment they given mail to guntur tcl installation department after 21 days. today i received installation guys and i called to customer care and congrats them even after 21 days they provide me installation. anyway tcl have to develop serveice wise. it is not completed when product sold. they have to give serveice for andhra as no body taking care. my humble request to tcl is make srure of serveice and give confidence to andhra people. so you have an amazing sales rather than now. | |||
 2 Comments | |||
Comments
Same thing happening with me..Its been 1 month am chasing them for installation but they are like give us 1 more day.
Reply
I don't understand why TCL TV was mentioned that it made from cheap [censored] China and it hard to find the spare parts. If i knew this, i never bought TCL in Thailand. Now my screen is dark when i turn it on and I never be able to find a good place to fix it with reasonable price comparing with Samsung or others.
Please help!!!
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Please help!!!
