[Resolved]  TCS — Got defrauded from Mobility World

Address:

Gurgaon, Haryana

Hi, I purchased HTC Desire 516 and an mobile insurance from Mobility World, Sec-14, Gurgaon-122001 on 23-AUG-14. Mobile price : 13, 700/- Insurance worth Rs. 999/- I reported issue with camera on next day to the store. They asked me to get a DAO letter from HTC service center. I did the same. Complains : 1. I found issue in the camera of cellphone on the same day. 2. They sold mobile at higher price as compared to other store. When I went back to the store and ask them to give me another cell i.e. Samsung Galaxy Grand Neo. They Offered a absurd price which was highest(Rs 15, 865/-) in Sector -14 market while other dealer offered max price of Rs 14, 400/- 3. While purchasing Sansung Galaxy Grand Neo, They said that insurance is transferable and will transfer to Samsung mobile too. I am highly dissatisfied and upset with the mobility store. Store people did not cooperate with me and charged a high price for HTC desire and Samsung Galaxy grand Neo both. Who will stop them to cheat people like this and how to stop them. Waiting for positive response. Thanks. Regards Neelam Gautam ngautam.[protected]@gmail.com