[Resolved]  Tekfusion Technologies — Twinwoofer black chrome in ear headphone

Address:Bangalore Urban, Karnataka
Website:InfiBeam.com

The built of product is scratched on both sides and even the pouch cover is also has the cut on the corner.The main problem with the product is the sound is automatically goes too much slow down suddenly.I noticed this issue many time even its been only 3-4 day i was using this new product and the packet of the earphone not sealed pack from both sides it was sealed from only one side.
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May 11, 2017
Complaint marked as Resolved 
Verified Support
Aug 29, 2016
Tekfusion Technologies Customer Care's response
Dear Customer,

We regret for the inconvenience you faced. Please note that our website was under maintenance, and we are back on track. If you need to claim a warranty, you may go to our warranty claim page below:

www.tekfusiontechnologies.com/warranty-claim

Once we receive your request, you should expect our reply within 24-48 hours. Furthermore, you can read our warranty claim terms and conditions before proceeding with the claim on the same page. If you still need more information, you may directly reach us out on this page:

www.tekfusiontechnologies.com/contact-us
Complaint comments 

Comments

The built has no. of scratches on of sides L & R.The earphone's volume suddenly goes down even when my phones volume is too high i noticed this issue may a time so its disappointed me a lot

Tekfusion Technologies Customer Care's response, Aug 29, 2016
Verified Support
Dear Customer,

We regret for the inconvenience you faced. Please note that our website was under maintenance, and we are back on track. If you need to claim a warranty, you may go to our warranty claim page below:

www.tekfusiontechnologies.com/warranty-claim

Once we receive your request, you should expect our reply within 24-48 hours. Furthermore, you can read our warranty claim terms and conditions before proceeding with the claim on the same page. If you still need more information, you may directly reach us out on this page:

www.tekfusiontechnologies.com/contact-us

Tekfusion Technologies Twinwoofers wired in ear (black) headphones

I purchased a Tekfusion Twinwoofer Wired in ear (black) headphones on 8th March, 2016 from Paytm. Both the earphones are not working. Also mine comes with a one-year warranty. I would like to contact Tekfusion so that I can claim my warranty.
Tekfusion Technologies Customer Care's response, Aug 29, 2016
Verified Support
Dear Customer,

We regret for the inconvenience you faced. Please note that our website was under maintenance, and we are back on track. If you need to claim a warranty, you may go to our warranty claim page below:

www.tekfusiontechnologies.com/warranty-claim

Once we receive your request, you should expect our reply within 24-48 hours. Furthermore, you can read our warranty claim terms and conditions before proceeding with the claim on the same page. If you still need more information, you may directly reach us out on this page:

www.tekfusiontechnologies.com/contact-us

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    #58, G. M. Arcade, Industrial Layout, Jyothi Nivas College Rd, 5th Block Koramangala, India - 560095
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