The Chennai Mobiles — offer not issued correctly

Address:

Chennai, Tamil Nadu, 600091

I have purchased a mobile samsung j2 pro on 19th mar 2018 in chennai mobile shop at madipakkam branch.

In the pack of that mobile offer has been mentioned as "airtel 4g offer worth 4500", but when i have asked the sales person (He is a liar) he has informed me that offer was over. The sales person of samsung is not honest and he is saying in front something very polite but other side he is commanding about the customer with their showroom colleagues.

Please clarify in case of offer is over why you are selling with offer advertisement sticker.

My other bad experience for exchange of my mobile there are three guys got mobile and kept it for more than 15 minutes and informed me the exchange offer is 2000 for one-plus two mobile but nobody has checked with correct team. Some of them informed we have sent the details and waiting for reply without made a call.

They are all thinking they are very smart then customer but we (Customer) knew everything but did not act due to professional.

Please take necessary action.