[Resolved] Thyrocare — Complaint against thyrocare services | |||||
Please read the following two sms messages received from Thyrocare on my cellphone which are self-explicit:- "This is to confirm the booking of Order id: D0CAF, for 1 beneficiary. Please pay Rs. 320/- at the time of sample collection. For Assistance WhatsApp us on [protected]. Thank you - Thyrocare" "DEAR MILIND TIKE, THANK YOU FOR YOUR BOOKING (ORDER ID: D0CAF), YOUR ORDER HAS BEEN ASSIGNED TO SANTOSH AMBAJI KADAM([protected]) AND APPOINTMENT FOR SAMPLE COLLECTION IS SCHEDULED ON[protected]:00. FOR ASSISTANCE WHATSAPP US ON [protected]." Issue of Complaint:- As is clear from the above two messages - my blood sample for doing HBA1C test was collected by Thyrocare employee on 29.03.2016 who also collected Rs.320/- in cash from me. He assured on my asking that the test report will be delivered within 2 days into my email id which I had filled online. Today is 06.04.2016 and my serious complaint is that despite passage of 6 days since the date of blood sample collection till today, Thyrocare has sent me neither soft nor hard copy of my HBA1C test report in spite of collecting cost of the test in advance. MILIND KUMAR TIKE Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Thyrocare customer support has been notified about the posted complaint. | |||||
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D-37/1, MIDC, Turbhe, Mumbai, Maharashtra, India - 400703
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We apologise for the inconvenience caused, our seller associate has wrongly updated the email id and thus, the soft copy of reports were mailed on the wrong email address on 30.03.16. Hence, we have updated the correct mail address and have mailed you the soft copy of reports.
Hope this satisfies your query.
Regards,
Thyrocare Team