Thyrocare Technologies Ltd — Erratic charge for tests

Address: D-37/1, MIDC, Turbhe, Navi Mumbai- 400 703

On 30/07/22 I ordered Thyrocare Aarogyam B package for both my parents Mahadev Chakravarti and Tapati Chakravarti (booking id #VL6F23E6). I received a confirmation mail from thyrocare representative Priti Ram Gujrathi and also asked to keep sum of estimated bill of Rs 2100 ready for payment. I also decided to add FBS for Mahadev Chakravarti as he is a known diabetic and I sent my request to thyrocare booking business whatsapp no [protected]. On 31/07/22 when technician came to collect sample as scheduled I was asked to pay in the payment link which I did (I have attached the bill which says nothing about which test costs how much). Later I noticed the wide disparity between the two amounts, one that mentioned in my confirmation mail and other that I was asked to pay during the test. For 2 Aarogyam B packages Rs 2100 was payable whereas I was made to pay Rs 3225 for 2 Aarogyam B package + 1 FBS.
I have informed about this erratic billing to Thyrocare complaint whatsapp no and also the business whatsapp no but to no remedy.
I demand the refund of excess amount that I was charged during the process. I am a regular customer of Thyrocare and betrayal of such sort will harm the trust I gained over years towards Thyrocare.
Kindly help me regain the trust in your company
Was this information helpful?
No (0)
Yes (0)
Thyrocare customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Thyrocare
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    50%
    Complaints
    215
    Pending
    0
    Resolved
    105
    Thyrocare Phone
    +91 22 3090 0000
    +91 22 4125 2525
    Thyrocare Address
    D-37/1, MIDC, Turbhe, Mumbai, Maharashtra, India - 400703
    View all Thyrocare contact information