[Resolved] Titan Company — Facing problem in my watch model no 38016pp01j paritosh jaiswal | |||
Dear sir / mam, As i would like to inform you that i paritosh jaiswal customer of your company facing a great problem in your product and quality which i have purchased a watch of fast track company those description is furnished as below: - Model no: - 38016pp01j Date of purchase: - 02 / 07 / 2015 Bill no: - 11846, In my matter i was purchased this aforesaid model watch on the aforesaid date then after, it starts a problem to me within a week from the date of purchase, in which the problem analysis by me is: - Issue: - My watch having dual watch system in which left hand side watch was not able to run from the same time in which i try to get start the watch several times but it didn't worked, finally, today evening dated_16. 07. 2015, time_17:39:28, i got a report from service center is that the machine of my watch is is damaged as its a manufacturing defect, where the service center taken my watch and handover me an acknowledgment form and asked me that we will going return my watch after a week. Hereby, i request you kindly to get return my money back because its a manufacturing defect not mine and i am not going to accept such product return back because of its create a problem within 14 days. . . If company will not going to return my money back then i am going to make a consumer court for the same. . . With & regard's Paritosh jaiswal # +91 [protected] Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear paritosh_12,
Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.
Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.
Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
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+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve