[Resolved] Titan Company — Fraud company | |||
I had purchase a fastrack watch model no-9463al08 dt-06/08/2015 from kolkotta diamond dimenisions pvt ltd. watch warany period is 1year after 2 month the watch suddenly fell down from my hand the belt is broken.that is only for company pesting problem there is no fault from our side. i had gone to titan showroom in raipur they told me you have pay full amount for new belt guarantee is only in more than rs.40000 watch. when my freind want to purchase a watch they are telling there is full guarantee of watch for 1 year in belt also. delear cheat to every customer please change my belt immedietly... i had also complain several times but no response will come from their side Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Titan Company customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
View all Titan Company contact information
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced.
As per our records, your complaint was already registered with our call center/help desk team on 5/12/2015 and the ticket number is as follows :1018994 . Your ticket would be addressed & closed at the earliest.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve