Tolexo — Damaged goods received

I have received damage goods on 3rd June 2015 and i sent the mail regarding the issue and i talk to customer care they told to send the image of inner product so i sent the image for several times. In the customer support they not update the feedback of the customer query. Today also customer support person told to send the image again.What they are doing i don't no whether you cheating the people by sending the damage product or by getting the money from the people for fund flow. This is the last mail i send to the customer support and we see it on consumer court. K.Rajkumar