Tolexo — Mental harassment by sms and phone calls

Jack - The Pirate

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.tolexo.com

I have had purchased few safety shoes from tolexo.com but now i regret that. They keep calling my mobile every single day. They are unbelievable!! I have told them thousands of times not to call me but they do not listen. Please make them stop. Each time on call, the customer care executive says no more calls will be made from their side but they keep calling again and again. I am really tired of this. They also keep texting on my phone all the time. This company is not complying with trai guidelines of marketing purpose calls.

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Comments

Tolexo Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Customer,

Greetings from Tolexo.com !

Please accept our sincere apologies for the inconvenience caused to you.

We request you to share your contact details with us and we assure you that they will be unsubscribed within the next 30 minutes of the request.

Seeking for your kind cooperation in this regard.

Best Regards,
Ashish Piplani

harsing

Tolexo — Order ID TOD 101582628 products are faulty

Please provide as much information as possible... I have buy LED bulbs against order is no TOD[protected] ; Few LED bulbs are not working please return my order.and send new LED bulbs

Tolexo Customer Care's response, Jun 18, 2016

Verified Support

Dear Mr. Singh,

Greetings from tolexo.com,

Please accept our sincere apologies for the inconvenience caused to you. We regret to inform you that we

will not be able to help you, as we have requested you to share the product images with us but the same

has been not shared with us.

Regards,

Ankush Kumar

Yogesh

from Mumbai, Maharashtra

Tolexo Online Pvt Ltd — Selling fake and low quality products in name of branded.

I received a duplicate product, very depressing and the LED's are not even bright as a 5W Led but it was advertised and sold as 15W LED's Tolexo Order ID #TOD[protected]. No reply from customer service when a complain was registered.

Tolexo Customer Care's response, Jun 18, 2016

Verified Support

Dear Mr. Yogesh,

Greeting from Tolexo.com!

We really apologize for the inconvenience caused to you. We regret to inform you that we will not

be able to cater your request as we have informed you to share the invoice & product images

with us but the same was not done by you.

Regards,

Ankush Kumar