[Resolved] Tolexo — never deliver orders | |
from November to January i have ordered 7 items from tolexo first order was delivered about a mount later then i order for 2 items they canceled it after repeated phone calls and emails no tod10012no TOD[protected] order date jan 26 and again i ordered 4 items No TOD[protected] order date 22 feb i received only one item after many phone calls and emails they say you will get it in 4 to 5 working days the one item i received also from local courier in a damaged package till i could not track my package which was despatched to book my pocket courier please help me and others from tolexo Was this information helpful? | |
Complaint marked as Resolved
Verified Support Mar 20, 2015 Tolexo Customer Care's response Greetings Sir,
Apologies for the inconvenience. Our customer support shall shotly get in touch with you, and do the needful to resolve your complaint.
For any details on your order, you can send an email, with your OrderID, at [protected]@tolexo.com
You can even send an email for the same at [protected]@tolexo.com
Verified Support Mar 20, 2015 Tolexo Customer Care's response Greetings Sir,
Apologies for the inconvenience. Our customer support shall shotly get in touch with you, and do the needful to resolve your complaint.
For any details on your order, you can send an email, with your OrderID, at [protected]@tolexo.com
You can even send an email for the same at [protected]@tolexo.com
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 2 Comments | |
Comments
Tolexo — DEFECT PART
DEFECT PART DELIVERED Order Details Order #TOD[protected]placed on May 9, 2015 10:20:35 AM IST) Item-Safari Pro Tyson PVC Safety Shoes, Size: 10 Sku-T07SFP0085-13Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Complaints
201
Pending
36
Resolved
77
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Sector 63, Noida, Noida, Uttar Pradesh, India - 201301
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First order was TOD[protected] placed on Jan 25, 2015 5:32:47 AM. till today tolex show order status as processing.
i did called to support and exchanged few mails also. it looks like automated response.
I thought tolex being new in e commerce i thought to give a second chance .
send order was TOD[protected] placed on 3/4/2015. after 5 days tolex cancelled my order.
Tolex just show/sell what ever products available on earth without checking actual stock available with sellers. if you are buying any thing from here, good luck to you.