[Resolved] Tolexo — Order No. TOD[protected] | |||||
I have placed an order for v-square car magnetic curtain, etios on 12th of may 2016. The courier gati came to me with a wrong package/wrong item, which i refused to accept and the courier person took it back. I complained with tolexo customer service and they said they will resolve the issue in 24 to 48 hrs. Now they are telling that the item is delivered on june 3rd and some signature they have as a proof of delivery. But i haven't received the item and since it is a prepaid item, it looks like i even lost the money. It is going to be a month since i placed the order. Was this information helpful? | |||||
Aug 9, 2021 Complaint marked as Resolved Tolexo customer support has been notified about the posted complaint. | |||||
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Sector 63, Noida, Noida, Uttar Pradesh, India - 201301
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Greetings from tolexo.com
We apologize for inconvenience caused to you. As discussed with you over the telephonic conversation, please
be informed that your complaint will be resolve by end of the day.
Thank you s much for being supportive over the call.
Regards,
Ankush Kumar