[Resolved]  Tommy Hilfiger — Women watch

Address:400092
Website:Tommy Hilfiger watches

I had bought a women tommy hilfiger watch (14Feb2016) from Central Oberoi mall Goregaon which has two years warranty.
Within few months the watch stopped working in between. As it mentions on the warranty card that the repairing/ servicing is done in World of Titan hence i kept the watch in World of Titan for 2 weeks for repair.
After collecting the watch again it has stopped working and i have in total visited and submitted my watch 3 times but still it is not working.
I want a replacement for this poor quality of watch which costed me more than 8000 bucks and also repeated visits to the service centres
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Aug 8, 2021
Complaint marked as Resolved 
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Comments

Dear Meghna More-Gupta,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers.

We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.

In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve

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    Borivali West, Maharashtra
    India
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