[Resolved]  Toplite Holidays — Cheated us by taking 50 thousand rupees

Website:

topliteholidays.com

My name is Ranjitha

My husband and I got caught in a scam of Toplite Holidays Private Limited Company on 23 October 2022 in Goa.
We were on the way to visit places from the hotel, on the way we were stopped by the company hired man, he told us about his hotel anniversary that today is his hotel anniversary so he has a proposal for couples in which two cards will be given, if we become winners then we will get gifts at their hotels, by opening the cards she becomes the decided winner. We got caught in his trap and went to his hotel NEELAM GRAND HOTEL. One of their condition was that they would scratch the card after we walk around the hotel and Know about their membership. We went to the hotel and then they took us to a room where all the couples were already seated. We were also seated and explained how we could save both our money and time by subscribing to this company. Aasma walked us through her list explained to us about the places to visit around the world, then showed us some pictures of couples traveling to different places across the world through this subscription. We also decided to take the plan, we found this plan easy and affordable as it covers both national and international tours.
We are fully promised that we will get a free pickup and drop facility, 4*, 5* hotel, and 9000 maintenance charges (excluding taxes) per alternate year if we will travel through it, and nothing more. We decided to take an alternate 25 years plan which was 2 lakh and decided to pay 50 thousand as we needed money for the trip.
we came back from goa and read the review of the company, there were many negative comments regarding membership, and we understood that we were caught in its trap. when we asked about the website, they said they have a technical glitch and they are working on it, they didn't even give a time to do some research.
we had agreed over calls and emails and when I said I will go legally, then they came up with refunding the money and asked us to fill the forum which was given by them. we agreed to it and decided to fill out the form and send it back to them. they said once we receive the form within 45 days it will be refunded, from the month of December 2022 am following up with these Toplite executives, no one is answering our calls or emails.
I humbly request to the Indian government & Tourism Ministry of GOA please look into the matter and ask this company to return the payments. These Highly Organized frauds with Honest & Innocents tourists who bleed honest citizens from their hard-earned money in this most difficult times.