| Address: | Aguada - Siolim Rd, Baga, Goa 403516 |
| Website: | topliteholidays.com |
My name is Ashutosh,
Hello team, My last complain was resolved by this fraud company. But nothing is resolved yet.
Please don't allow them to make other innocent people fool and help me to resolve the issue. Whatever information they provide is false and one sided. Please help me from this company.
My wife and I got caught in a scam of Toplite Holidays Private Limited Company on 27th November, 2021 in Goa.
We were going on bike and stopped the bike to ask the address. But our luck was very bad that day. The person to whom we ask for address, that person was the company hired man, he told us about his hotel anniversary that today is his hotel anniversary so he has a proposal for couples in which two cards will be given, if we become winners then we will get gifts at their hotels, by opening the cards she become the decided winner. We got caught in his trap and went to his 4 Star hotel. One of their condition was that they would scratch the card after we walk around the hotel and Know about their membership. We went to the hotel and then they took us to a room where all the couples were already seated. We were also seated and explained how we can save both our money and time by subscribing to this company. Amisha and her manager through his list explained to us about the places to visit around the world, then showed us some pictures of couples traveling to different places across the world through this subscription. We also decided to take the plan, we found this plan easy and affordable as it covers both national and international tours.
We are fully promised that we will get free pickup and drop facility, 4*, 5* hotel, and some maintenance charges per alternate year if we will travel through it, and nothing more. We decided to take an alternate 5 years plan which was of Rs.40000. I do not have credit card so they told me to use my Debit card. I had less money in my debit card, so we were offered EMI. Asked to do EMI from debit card but due to slow internet, he converted EMI from his laptop. We were not even given a chance to read the agreement and they took our signature. In all conversation they didn't told us that we can not cancel our membership in near future.
we came to our hotel and read the review of the company, there were many negative comments regarding membership, we understood that we were caught in its trap. I am following up with them since December to cancel my membership, but they are denying it and saying that we can not cancel your membership. Since January they started to deducted my EMI. Even I ask to hold for some year and do not deduct my EMI but they are not ready on that as well. They are saying that for deduction of your EMI contact your bank. Even I contact my bank also, they are also not ready to cancel my EMI. They are saying that take confirmation from Toplite company to cancel my membership, then only they cancel my EMI.
Now, they are replying same thing om mail that we can not cancel your membership, we want to cancel our membership and want our money back.
I humbly request to Indian government & Tourism Ministry of GOA please look into the matter and ask this company to return the payments. These Highly Organized frauds with Honest & Innocents Tourist
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