[Resolved]  Toplite Holidays — Fraud in Goa by Toplite Holidays

Address:Areia De Goa, Opposite Riviera Palms 1, Near Crazy Crabs Restaurant Near Arpora Panchayat, Arpora, GOA 403516
Website:www.topliteholidays.com

Hello Sir,

My husband and I got caught in a scam of Toplite Holidays Private Limited Company on 27th February, 2022 in Goa while we were on vacation. On the way one random person came to us while we were going towards Calangute Beach, he told us about his hotel anniversary that today is his hotel anniversary so he has an offer for couples in which two cards will be given, if we become winners then we will get gifts at their hotels, by opening the cards I become the decided winner. We got caught in his trap and went to his hotel.

Upon reaching there we were told about the condition that they would scratch the card after a taking the hotel tour and a verbal presentation of 1 hour by their representative. We went to the hotel and then their representative (Ms Vandana Mehta and Mr. Jayesh) took us to a room where all the couples were already seated. We were also seated and explained how we can save both our money and time by subscribing to this company's Membership.

After explaining all the plans their representative asked us to buy a specific plan for my future holidays. When we showed our reluctance to buy the plan due to trust issue, they offered us a trial pack. Their representative told us this plan will be activated only after taking a trial booking in March 2022 and if we wish to continue with this plan then 1st EMI will start from April 2022. I asked him what if I do not want to continue then they told that you can discontinue it by not paying any amount against it.

For that they asked me to pay Re.1/- for checking the eligibility from my bank. But actually the debited Rs. 50000/- as loan. I got a message that Re. 1 deducted from my account as test transaction for Rs. 50, 000/- (but actually it was a debit of Rs. 50, 000 in the name of Re.1 only). After that within 2 minutes the brought us a document (now they call it as agreement). They didn't even gave us time to read it bafor signing. Upon asking what is written in it they told us nothing but whatever has been explained to you regarding renting and gifting the travel plan, that is only written in this.

The whole picture got clear on March 02, 2022 @ 9:45 pm when I got a message from my HDFC bank regarding Debit card EMI, Loan Account. I feel cheated as no consent has been taken from me or my husband before debiting Rs. 50, 000 instead of Re. 1.

Request you to look into the matter and ask the company for full refund of Rs. 50000/- as this is highly organized fraud to cheat innocent tourists in Goa.
Was this information helpful?
No (2)
Yes (1)
Apr 10, 2022
Complaint marked as Resolved 
Toplite Holidays customer support has been notified about the posted complaint.
Verified Support
Mar 10, 2022
Toplite Holidays Customer Care's response
Dear Sir,
Thank you for contacting us threw this forum but Sir, for our Knowledge the amount was transfer with your free will by you in person after purchasing a Holiday Package from the company where there was a contract signed and Read by you at the time of purchase where it is clearly mentioned that with 7 days you can cancel the package with a minimum cancellation amount or its non refundable later. So sir we find your allegation against the company completely unethical as we find you framing us.

Thanks & Regards
Toplite Holidays
Complaint comments 

Comments

It means they told to every couple that Today/Tomorrow our Hotels Anniversary.
They initially told us Hotel Neelams annivarsary and after seating in hall, thier companies annivarsary. It's a clear scam.
Toplite Holidays Customer Care's response, Mar 10, 2022
Verified Support
Dear Sir,
The Marketing Team is on contract and we really do not go to check back on what terms have you been called to attend the presentation, but Yes once you have entered the Reception of Toplite Holidays there is a Concern form know as guest registration which is filled by each and every client as well signed. I'm sure you have filled the same, where it has been mentioned clearly that what will the presentation be about and how much time would it take.

So Sir with due respect one cannot call our company scammed based on indulge comments online.
Thanks & Regards
Toplite Holidays

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Toplite Holidays
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    95
    Pending
    0
    Resolved
    58
    Toplite Holidays Phone
    +91 87 9389 5957
    +91 83 2299 4398
    Toplite Holidays Website
    Toplite Holidays Address
    Areia De Goa, Arpora, Bardez, India - 403516
    View all Toplite Holidays contact information