[Resolved] Toplite Holidays Private Limited Company — Scam

Chinmaygaikwad

from Indore, Madhya Pradesh

Feb 19, 2022

Address:	Areia De Goa, Opposite Riviera Palms 1, Near Crazy Crabs Restaurant Near Arpora Panchayat, Arpora, GOA 403516
Website:	Topliteholidays.com

Respected Sir/Madam,

My Name is Khushali

Me & My Husband have been scammed in GOA by the toplite holidays Pvt limited on 19/02/2022.

As part of the scam I paid Rs. 35, 000 to the company via Slice
Credit card.

In very well Organized trick they called us in NEELAM GRAND Hotel - Calangute Goa, Miss Johanna Mr Mahesh have trapped us in there all fake commitments, They told us buy there company Membership Plan for 15 Years then we will be entitle to visit any 4Star & 5Star Hotel / Resort Across the world in there network.

At that time customer service no. [protected] was switched off. that time we refuse to pay the amount, after that they forced us make payment and that time .
as we have received card we are about to plan holiday now nobody is answering the calls and customer care no. is also switched off

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Apr 15, 2022

Complaint marked as Resolved

Toplite Holidays customer support has been notified about the posted complaint.

Feb 23, 2022

Updated by Chinmaygaikwad Even tried to call customer care number when connected the agent said that I am a lier and she was threatning me that I have abused her and she will file a complain against me .when I refused to pay further they are putting allegations on me.

Verified Support

Mar 15, 2022

Toplite Holidays Customer Care's response Respected Sir,
As we got to know from the team and the received chat conversation done by you an the team from 20thFebruary till 23rd February conversation on WhatsApp and call. in which you have requested for a booking mentioning without the payment to be done. Secondly asking for two free promotional also than only you would process the payment after a free holiday from the firm where it was denied and the lady than requested to first complete the payment process.
which in returned you called and abused her as well written on the chat message that the company is thief where we have a chat of you admitting of you abusing a lady on duty and she should inform the company that the advance money to be kept as a donation since you have thrown the contract.
Respected Sir even after you dropping all false allegation and trying to use the forum here we still request you to contact the firm and complete your process so we could close your matter accordingly.

Thanks & Regards
Toplite Holidays