| Address: | Address: GQR7+3WJ, Aguada - Siolim Rd, Baga, Goa 403516 |
| Website: | topliteholidays.com |
. I am writing to bring to your attention a grave matter of fraudulent activities and mental harassment perpetrated by Toplite Holidays Pvt. Ltd. during my visit to the Andaman Islands, specifically Havelock Island.
On 27th October 2021, my visit to Havelock Island took an unfortunate turn when I was targeted by an individual affiliated with Toplite Holidays Pvt. Ltd. Under the pretext of celebrating the hotel's anniversary, this person approached me with an enticing offer. Little did I know that this encounter would result in a distressing series of events.
Deceived by false promises and the allure of prizes, I was coerced into accompanying the representative to a resort where other couples were also present. At the resort, I found myself trapped in a meticulously orchestrated scheme designed to pressure and manipulate unsuspecting tourists. The representatives of Toplite Holidays Pvt. Ltd. subjected me to relentless mental harassment, making false claims and exerting undue influence to coerce me into making a payment of 90, 000 rupees. Throughout this ordeal, I was denied the opportunity to read or comprehend the contents of the agreement, leaving me vulnerable and exposed to their fraudulent practices.
In the aftermath of this distressing incident, I have made countless attempts to seek redress from Toplite Holidays Pvt. Ltd. through emails and phone calls. Regrettably, my pleas for assistance and resolution have been met with silence and a complete lack of accountability. The company's blatant disregard for my well-being and their refusal to engage in any form of communication have compounded the mental anguish and emotional distress caused by their actions.
Given the severity of this situation, I implore you to take immediate and decisive action. I respectfully request the following course of action be pursued:
Thorough Investigation: Conduct a comprehensive investigation into the fraudulent activities and mental harassment committed by Toplite Holidays Pvt. Ltd. This investigation should encompass their entire operation, including their recruitment methods, sales practices, and treatment of customers.
Legal Action: Initiate strong legal proceedings against Toplite Holidays Pvt. Ltd. on my behalf and in the interest of justice. Their deceptive tactics, mental harassment, and failure to fulfill their obligations warrant appropriate legal repercussions to prevent further victimization.
Victim Support: Provide comprehensive support to victims who have suffered at the hands of Toplite Holidays Pvt. Ltd., including counseling services to address the mental trauma inflicted upon them. Additionally, establish a mechanism to expedite refunds and compensation for financial losses incurred as a result of the company's fraudulent practices.
Regulatory Measures: Strengthen and enforce regulations within the tourism industry to protect tourists from falling prey to such deceitful and exploitative practices. Collaborate with relevant authorities, including law enforcement agencies and consumer protection bodies, to establish stringent guidelines and ensure their strict implementation.
The mental anguish, financial loss, and emotional turmoil inflicted upon innocent tourists by Toplite Holidays Pvt. Ltd. cannot be overlooked or taken lightly. I implore you to act swiftly and decisively to rectify this matter and restore faith in the integrity of the tourism sector.
Your urgent attention to this matter is greatly appreciated. I trust that you will undertake the necessary actions to hold Toplite Holidays Pvt. Ltd. accountable for their fraudulent activities, provide relief to victims, and safeguard the reputation of the Andaman Islands as a safe and trustworthy tourist destination.
Thank you for your unwavering commitment to justice and consumer protection. I eagerly await your prompt and resolute response.
Sincerely,
Ishanshi
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