Toyota — don't change the item which is damage accidental

Address:Aligarh, Uttar Pradesh, 202001

Sir, me nd my family nd chindrens have travelling on delhi nation highway with my new 1 month old innova crysta car before 4 day ago incidently 1 car is overtake me nd 1 man says from diffrent car your rear tyre is vibrate badly.. Thn i've saw my tyre took after parking at side.. Nd think tyre would be loose or tight.. But they have jammed.. Means nuts are chocked.. I stopped same location with car.. Nd calling to rsa nd says plz 1 cren nd 1 taxi arrange for us.. They help me after 2.30 hrs my car on tht cren also have brust his own tyre on highway aftr 2 hrs 2nd tyre is came nd aftrer chnge we hve go.. Taxi came aftr 5 hrs aftr cll.. Now he v reached at espirit toyota greater noida at 5:30 some tachniciain have gone nd some are stayed thier we hve requested to manager sir we are so long from from his home town approx 250km so plz repair arrgenlty.. They chnge 4 nut nd 4 stud with cash nd they says u can chnge tha steel gril in near toyota in warranty they will chnge.. Now next day agency close which near by me.. Secomd day i've gone.. Nd they treated m rubbishly.. 2, 3peoples come nd says diffent diffent thing.. They say your car can't repair at this dealer.. U can only repair at espirit toyota which is 200km far from mascot toyota.. They are standing his hands nd says we don't repair this.. Sir there i had 6 hrs from 11 am to 5 pm.. But they hve not me statisfied.. My car dont have ruuning on safe condition.. Sir i hve disturbed from mascot toyota aligarh dealers.. They haven't coprate me.. Sir toyota is same for every customer at ever palace.. Sir i've already 8 mahindra's scorpio car.. 1st time i've purchased this car.. They treat me as badly.. There no one listen my problem thts i've what type of problem with my life with my car.. Sir there have tear of drop in my eyes with see there behaviour.. Mascot toyota aligarh is so disgusting dealers..
Was this information helpful?
No (0)
Yes (0)
Toyota customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Toyota
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    23%
    Complaints
    1367
    Pending
    0
    Resolved
    320
    Toyota Phone
    +91 80 6629 3001
    Toyota Address
    Plot No.1, Bidadi Industrial Area, Bangalore Rural District, Ramangara, India - 562109
    View all Toyota contact information