Trai — 3 VAS activated in 4 days without consent on Vodafone

Address:

Mumbai City, Maharashtra

Hello Sir,

This is regarding Vodafone service.

Vodafone has activated 3 VAS without my consent back to back within short time Screenshots are attached - check timings of activation too.

It's a cycle of activating VAS (without consent) after deactivating each time.

CC executive repeats the same answer every time I call to complain.

I'm frustrated of deactivating the VAS every time it gets activated (without consent)

Please look on this issue as I never request a VAS by myself on my number.

Moreover, I complained on twitter @VodafoneIN every time when one new VAS gets activated on my number. Screenshots are attached.

I have mentioned this issue to @TRAI as well on Twitter as Vodafone looked no serious about the issue.

I expect some action on this issue asap.

Regards,
Maulik Chauhan