Trai — Caller Tunes, Other Value Added Packs

Address:

Pondicherry, Puducherry

Dear Sir, This is the fourth time I am Lodging the complaint. My Mobile No : [protected]. The above said Mobile Connection I am using nearly one and half years. But, now It is not in a usable condition. Because in a day I am getting nearly 20 unavoidable company calls. Secondly when I am recharging Rs.30/- deducted by the mobile operator for the value added packs. So many times I have called 198 and complaint about that. When I am calling they will deactivate that pack, but the value will not be refunded. 15 days ago I have made a complaint and deactivated a value added service. After three days they have activated another value added service. My complaint made in your website was also disposed off. So, I Kindly request you to enquire the mobile operator and I expect an action against the mobile operator. Because I am not able to recharge the mobile and use it. One moment you think in a day how many value added packs activating by the mobile operators to the mobiles and how many illitrate peoples are loosing laks of money. Why TRAI is not making rules for the Value added service activated by the mobile operators.