Trai — Harassment by Aircel

Address:

New Delhi, Delhi

Sir/ Mam, My Aircel Mobile number is [protected]. I had Aircel Pocket Internet pack. In October I moved from Rs. 149 monthly charges to Rs. 249 monthly charges as there were more free calls and call rates were less. for the month of October and November 2014 I was charged for Internet usage. I made many complaints even by emails but of no use. I was not refunded my money. I had been trying to port my mobile no. but Aircel is not letting me to port. Last three to four times they are sending me the message as, 'Request rejected by donor as the porting code does not match the donor allocated porting code. The latest unique porting code sent to me is DD337891 validity[protected]. Aircel is to refund me Rs. 1050.33 for the bill dated 02/11/2014, Rs. 573.93 for the bill dated 02/12/2014. And due to poor services provided by Aircel and total harassment at there hands, I want to Port my mobile number to another service provider. I request TRAI to look into this matter and oblige. Thank you, Mukesh My another Mobile no. [protected]