Trai — Japan International Roaming by Airtel

Address:

Visakhapatnam, Andhra Pradesh

Dear Sir, I was going to Japan. I wanted to be in touch with my family thru Aitel. My Airtel No: [protected] was activated by Airtel website by collecting Rs 997 thru website on 6 May 2015. On arrival to Japan, i could learn that the Airtel didn't have any understanding with the Japan cellular services. Japan uses the CDMA technology. So, on corrosponding with Airtel Customercare, Nodal Officer and appelleate authority, it didn't resolve the problem, besides they are writing to change the phone and etc... It is a fraud by Airtel by collecting the money for international roaming for Japan, besides which the hardship experienced was toomuch. Pl advice the Airtel to resolve this issue amicably or i will drag them to the court. Best Regards, TUJ R...li