Trai — mobile services stopped by airtel

Address:

Ghaziabad, Uttar Pradesh, 201016

Dear airtel nodal authority,
I would like to bring your kind notice that because of careless attitute of airtel i have suffered a lot.
My mobile serices has been stopped (Mob - [protected]) yesterday from 10 am to 8 pm.
You have not provided the bill of my secondary no ([protected] from 26th may to 25th june) due to this you have stopped my parent no sercices. You have sent a sms for payment. I just want to know in a single sms will you make payment without providing the bill details and mode of payment. Still after payment at airtel coco at around 1:18 pm you did not start my services. I have visited 3 of your airtel outlet (Vaishiali, kakrkarduma and lastly at crosssing republik) to resolve the issue. So many times i have called to your customer care. But no result. This is a corporate connection and you have procided credit limit 0f 75000 per month. If you cann't bear 1042 amount credit limit then why you have provided such a huge limit. Your customer care behaved me like a culprit. I am in very senior position in a reputed organization which is involved in city gas distribution in delhi/ncr. Because of your act i have suffered mental as well as monetary loss. This no is used since more than 12 years. You may check the track record of my payment. Not a single moth i have missed the payment. I need the clarification. I am going to complain the same to trai and consumer court.