Trai — MTS dont bother to tell me for tarrif terms for MTS data card post paid conection

Address:New Delhi, Delhi

dear sir/mam iam nisha tyagi recently bought your MTS data card with post paid connection no [protected]. at the time of purchasing your MTS data card your dealer told me that you will get 10 Gb data in 550 Rs monthly on 3G speed. After 20 days of 1st month when i am using my net it is responding very slow. when i asked to your custmor care no. Mr Aditya your custmor executive told me that you can use only 5 Gb in night and 5 Gb in day. Your days data 5Gb is over so you are facing problem of slow speed in day.. so you should use your data in night after 12 am. NOW my question is that why your executive hide that terms when i was buying your data card. please send me your reply as soon as possible other wise i"ll complaint for this in TRAI and sue your company for that type of cheating. Thanks Nisha Tyagi mail- [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
TRAI customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TRAI
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    4720
    Pending
    0
    Resolved
    480
    TRAI Address
    Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon, India - 123506
    View all TRAI contact information