Trai — there was a technical issues, but they have charging like 150.00 rs

Praveen Kumar Pavee

from Gurgaon, Haryana

Address:

Mysore, Mysore, Karnataka, 571107

Hi
There is technical issues with my sun direct Dth setup box, some channels is not appearing in a box, I just called to customer care number, but they have told like it is a technical issues so we are sending service advicer, and he will charge like Rs. 150.00 my question is Why I need to pay service charges for technical issues.? And there is no manual issue, if it is a technical issues why I should pay..? These people has robbering from customers..? Is this the better service for the customers..?

Was this information helpful?

No (0)

Yes (0)

TRAI customer support has been notified about the posted complaint.