Trai — vodafone forcing the customers to pay bills which they have not even given to customers

Address:	Mumbai City, Maharashtra, 400013
Website:	www.vodafone.in

Vodafone (Mumbai) has not sent the bill for the month of may-2017 either via e-mail or by post. Then they send a mail directly informing myself that i have not made any payment for the bill even after several reminders.

I have officially launched a customer complaint to their customer care dept but they failed to provide me any such bill over email or by post. Still they insisted me to pay the same and give proof else they send a court notice to my home.

I did pay the bill now. But this is total unfair that without giving any bill to customer as proof they are just forcing the customers to pay the bill.