Transactree Technologies Pvt Ltd — Unknown loan account on my cibil from Transactree

Address:

Second Floor, L-92, Outer Ring Rd, Baba Gangnath Market, Munirka, New Delhi, Delhi 110067

Hi, I am writing this to seek help from you on an unknown loan account #539437L and 479229 from Transactree technologies pvt ltd showing up on my cibil report, which I have never opted for and has never received any loan amount from them. This organisation seems to be fraudsters who are literally doing identity theft. I tried to complain to their customer care but they are just fooling me around without any proper resolution since last 3 years. Now when I am in urgent need of loan I am not getting it because of this unknown loan entry on my pancard. Please help me in getting it resolved to improve my cibil score.