[Resolved]  Travel Yaari — Cheating with customer (not refunding booked amount)

Address:

Dhule, Maharashtra

Dear Si I booked bus ticket through Travel yaari ticket is attached below. My travel was Dhulia to Bharuch at 11pm and travel operator is not picked me and bus departed without any communication and my booking amount Rs1400 they are not reimbursing? As it is cheating with customer and harrashment. PLease help me to reimbursement my booking amount and take action upon concerning persons those are highly irresponsible. i miss my urgent work was scheduled next day?? Ticket BookingDhulia (dhule) to BharuchThu, 05 Jun 2014PNR:[protected]Ticket No:[protected] New Punjab Travels-DEEP 2X1 SLEEPER - Ashok Leyland 2X1(30) NAC -Sleeper -v Dhulia (dhule) 11:00 PM-Bharuch 05:30 AMThu, 05 Jun 20146h 30mFri, 06 Jun 2014Payment ReceiptTotal ChargeRs. 1, 400.00Booking DateMon, 02 Jun 2014Passenger NameSeat NoGenderStatus Dhaneshwari I1FConfirmed Vijay J1MConfirmedBoarding DetailsBoarding Point[protected]Travelyaari[protected]Boarding Time: 11:00 PM, 05-Jun-2014 Boarding Point: Vijayant Travels(dhule) Janshi Rani Chowk, Dhule Janshi Rai Chowk Landmark: Janshi Rai Chowk Dropoff Points: ♦ 05:30 AM : Zadeshwar Chokdi Cancellation ChargesBetween 0 Hours And 1 Day Before Journey Time.100%1 Day before Journey Time.10% Above cancellation charges are tentative. Please check with Customer Help Desk for exact cancellation rules.Terms and ConditionsTravelyaari is responsible for 1. Issuing valid ticket (a ticket that will be accepted by the bus operators or their network) 2. Providing refund and support in case of cancellations 3. Providing customer support in case of delays or other inconvenience Travelyaari is not responsible for 1. Bus not departing or reaching on time 2. The bus operator's employees being rude 3. Bus seats etc. not being upto expectation of the customer 4. The bus operator cancelling the trip due to unavoidable reasons 5. Stolen/Lost/Damaged baggage during the journey 6. Bus operator changing allotted seat at the last moment to accomodate a lady/child 7. Customer waiting at the wrong boarding point or getting delayed in reaching the boarding point 8. Bus operator changing the boarding point and/or using a pickup vehicle at the boarding point to take customer to the bus departure point The arrival and departure time on the ticket is tentative. However, bus will not leave the source before scheduled departure. Passengers are required to furnish a valid identity proof (driving license, student/company card, Passport, PAN or Voter id). Failing to do so can result in boarding being denied by the bus operator. In case the bus type mentioned on the ticket is changed for any reason, Travelyaari will refund the differential amount to the customer upon being intimated by the customer in 24 hours of the journey. Copyright © 2014 Mantis Technologies Pvt Ltd, All rights reserved.