Tvs Motor Company — Engine heat

Address:Tiruvallur, Tamil Nadu, 600054

Sir,

I have purchased one tvs victor engine bearing no. From your dealer vijayalakshmi motor nerukundram chennai – 107. Under exchange of my used hero honda splendor on installment basis on[protected]. As they are not having the mercury grey color which i have order they took one peace from good will auto anna nagar and delivered to me.

They said the vehicle was register by them on[protected] on next day that is[protected] when i used to drive the vehicle i found the engine got heated enormously while driving a kilometer. On the same day immediately i returned the vehicle to the dealer and made a compliant with them. They also inspected and surprised to note the same. They assured me to inspect the same by a senior technician from the manufacturer side and if found the engine is not satisfactory they will deliver me a new bike. On repeated requests they are not giving proper reply.
For your kind information since i am a service engineer the usage of two wheeler is very very important for me.In these circumstances i request your goodselves to look in to the matter seriously and delivery me new vehicle immediately to avoid unnecessary legal consequences and restore your name and trust in the market.

Awaiting early action.

Thanking you,

Yours faithfully,
D. Rajinikanth

The copies of the following are attached here with
1. Delivery receipt
2. Cash receipt
3. Insurance copy
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Comments

Pathetic Service done for my Jupiter by authorised Service Centre of TVS motor. No commitment and took mire then three hours and even after three hours cleaning not done properly and almost wet vehicle handover and no one listened for my complaints.
Your service center can't give my vehicle in five days.last time approx six months before they do like that and make so many excuses

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    Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
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