[Resolved]  Tvs Motor Company — Regarding levying service charge 2% on payment through debit card

Address:

Bangalore, Karnataka

Dear sir, From, Ashok Kumar.N [protected]. [protected]@gmail.com I Ashok Kumar.N a patron of TVS Motors, want to bring to your notice regarding a incidence which occurred today with the service center M/s Preetham Motors, Puttenahalli circle, JP Nagar 7 phase Bangalore 560078. Today, our scooty pep bearing register no KA 04 EP 7163 was with above said service center, when we went to clear the service bill through debit card. The service center denied to receive the payment through debit card, if at all they do with an extra 2% on service amount. But, they deny to give bill to the extra 2%, when we question how to account they direct us to go to bank or to TVS.Further they do not provide any information whom to address this issue. Sir, due to this inconvenience we have to carry cash always to this service center. We have another vehicle of hero honda (Majestic motors) there we dont face such situation.Please direct the agency to upgrade to the customer friendly system. If the authorised service centre only behave rudely how to continue with TVS .