LG — Cheating while selling the product

Address:

Kolkata, West Bengal

Bought a LG LED Television Model 5120 on 1st Oct 2013.The salesman at the time of purchase showed mr the product featuring Model 5120 with IPS Panel but when the product was deleivered the product had VA Panel not IPS Panel. I have spoken to the delear several time about the same but they are reluctant to solve the issue and offered me to buy a higher version of the product Model No. 5150 with the extra price, then I have lodged a complain to LG Cusrtomer Care on 20th Oct 2013 and wrote mail to them on 21st Oct 2013 ([protected]@lge.com), but till date there is no reponse. Please help.