[Resolved]  Onida / 42"onida Xaria LCD T.v — Poor customer care of the onida company

Address:

Andhra Pradesh

I purchased Onida 42"LCD,Model no-LO42XRVBBHD9A4000044 with much expectation of quality,durability and performance.But the product failed within the gurantee period previously and the defective part was replaced. Again the same was failed in the month of November/2012 and I registered a complaint. I am continuously contacting the concerned people of onida and also the customer care. But my efforts were failed in solving the problem of rectification were proved invain. In action of failure of your customer care troubled me in getting mental unpeace.I am approaching the consumer forum for the replacement of a faulty product with a new peace and compensation for Rs 1 crore for the mental harrasment caused by the ONIDA group.The necessary action on the employee for their mischeviousness by the management group at Hyderabad.
Now I am feeling that I had selected a wrong product leaving other beat LCD T.V.s in the market.Hence I request you to look in to the matter with a special priority and put an end to this burning problem immediately as the customer satisfaction is the prime requirement to your company.
The details of the T.V. are given below-
1. ONIDA 42"LCD XARIA
2.Comp. No-[protected] Dt. 17/11/2011.
Thanking you,
Yours faithfully,
P. Raghavendra Rao,
Divisional Engineer, Saroor Nagar,
Cont. nos-[protected],[protected].