Philips 32" LED — no company's response towards my complaint

Address:

Farrukhabad, Uttar Pradesh

Sir i have bought a philips LED 32" on last december. unfortunately it was dead since previous month. Despite of my complaint in the philips india ltd.on 6th march, there was no good response from the company. still from 12 days my LED is not being repaired.
i have got very desperate response from the company.
yesterday one company boy came to repair the LED but he was having a wrong plate so he was unable to repair it. he even told me that now the work of repairing the LED will get postponed to 1 week.
my complaint no. is PLKW[protected]. please take immediate action.