Uber India — Driver asked for toll charge while coming from airport

Address:

560091

Dear team,

On 24th june, i booked cab from airport to my home which is located in nagarbhavi, bangalore. I opted the card option in payment section. While crossing airport toll driver asked me for toll charge rs.125 cash. I denied to give him but he told he didn't know the cashless service and not bring any money. As it was a big queue at toll i paid that. But still i didn't get the amount either from driver or from uber. I raised this issue two times in uber help section, but no action till now. Please resolve it asap.

Trip date : 24th jun, 2017
Driver name : madhu
Vehicle : ka03ae2022 (Maruti suzuki swift dezire)
Toll cost paid : rs.125
Rider name : prashanta talukdar
Mobile number : [protected]

Regards,
Prashant